Torrevieja Setting Standards for Health

Torrevieja Setting Standards for Health

The Valencian Health Agency has named Torrevieja Health Department the best in the region, in terms of quality of care and patient satisfaction.
The Valencian Health Agency has named Torrevieja Health Departrtment the best in the region, in terms of quality of care and patient satisfaction.
The results of the latest executive report, ‘Quality of Patient Care 2007,’ as executed by the Valencian Agency for Health have recently been published, ranking Torrevieja in first place, ahead of all health departments throughout the Valencian Community. ‘Torrevieja Hospital, Departamento de Salud 22,’ received an average index score of over 98 per cent in terms of satisfaction, efforts made to improve service, information, accessibility and comfort to patients and their families. The Valencian Health Agency (AVS) conducts a similar study each year, from which data is compiled to create a detailed report regarding standards of health care received by residents across the community. The study relies entirely upon the opinions and experiences of those people for whom the service is intended, in the hope that improvements might be made to meet patient expectation.

Since its opening in October 2006, this is the first time that Torrevieja Hospital has been subject to the investigation, so to reach a conclusive position at the top of the scale is a huge achievement for all concerned.